What is APEX CONNECT by AIM?

APEX CONNECT by AIM is India's first and number one commercial bulk calling, bulk AI receptionist, and AI appointment system. Available across all business categories including AI marketing, digital marketing, business marketing PR, social media marketing, HMS CRM, and ERP automation systems near me.

Can APEX CONNECT handle bulk calling and appointments for local categories?

Yes. APEX CONNECT is designed for all commercial categories (hospitals, schools, clinics, real estate, agencies, and retail) to handle thousands of concurrent calls, book live calendar bookings, and sync with your local HMS CRM or ERP system.

Is APEX CONNECT available near me in my city?

Yes! APEX CONNECT by AIM operates globally and serves every major city in India including Mumbai, Delhi, Bengaluru, Hyderabad, Ahmedabad, Chennai, Kolkata, Surat, Pune, Jaipur, Lucknow, Kanpur, Nagpur, Indore, Thane, Bhopal, Visakhapatnam, Patna, Vadodara, Ghaziabad, Ludhiana, Coimbatore, Agra, Burhanpur, Gurgaon, and Noida.

What can the AI receptionist do?

The AI receptionist answers calls 24/7, understands the caller, books or reschedules appointments, captures leads, answers FAQs, and hands off to a human when needed — in English and Hindi.

Can I run APEX CONNECT under my own brand?

Yes. APEX CONNECT is multi-tenant and white-label: agencies and resellers can run the entire platform under their own brand, domain and pricing, managing many clients from one dashboard.

Which regions does APEX CONNECT serve?

APEX CONNECT serves businesses across India, the United Kingdom and the European Union, with data-protection alignment for GDPR (UK/EU) and India's DPDP Act.

How fast does the AI respond on a call?

APEX CONNECT typically responds in under two seconds per turn, so conversations feel natural and real-time.

How much does APEX CONNECT cost?

APEX CONNECT offers self-serve plans starting from affordable tiers for solopreneurs, scaling to enterprise white-label licensing. Visit the pricing page for current plans or contact sales for custom enterprise quotes.

What languages does APEX CONNECT support?

APEX CONNECT currently supports English and Hindi for both inbound and outbound voice calls, with Devanagari sentence boundary detection for natural Hindi TTS streaming.

How do I integrate APEX CONNECT with my existing systems?

APEX CONNECT integrates via API with popular CRMs, calendaring tools, and communication platforms. The platform connects with Twilio for telephony, WhatsApp Business API for messaging, and supports webhook-based integrations with any system.

Is APEX CONNECT secure and GDPR compliant?

Yes. APEX CONNECT is built with data-protection alignment for GDPR (UK/EU) and India's DPDP Act. Call recordings and data are encrypted, and the multi-tenant architecture provides per-tenant data isolation.

How long does it take to set up APEX CONNECT?

Self-serve plans activate instantly from the dashboard — you can be live in minutes. Enterprise and white-label deployments typically take 1–2 weeks including custom configuration and onboarding.

Does APEX CONNECT support human handoff during calls?

Yes. APEX CONNECT can seamlessly transfer a live call to a human team member when the AI detects the caller needs specialised help, ensuring no customer is ever stuck in an AI-only loop.

What technology stack does APEX CONNECT use?

APEX CONNECT is built on enterprise-grade cloud infrastructure integrated with state-of-the-art conversational AI models and high-speed voice streaming protocols. This ensures sub-second response times, secure multi-tenant data isolation, and natural, real-time conversation flows.

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Privacy Policy

Last Updated: May 22, 2026

Legal & Policies

1. Introduction

Welcome to AIM - AI Infrastructure & Machines ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, interact with our AI Assistant, or buy our marketing, website development, and business automation services.

2. Information We Collect

We may collect and process the following categories of personal information about you:

Identity & Contact Data: Name, business name, phone number, email address, and budget range when you fill out our contact form or request services.
AI Assistant Conversations: Text and options selected during your chat with our interactive AIM Assistant chatbot.
Technical & Usage Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and details about your visits to our website.
Cookies & Tracking: We use essential cookies to manage website state (like saving your dark mode settings or intro screen visibility).

3. How We Use Your Information

We only process your information for legitimate business purposes, including:

Providing, building, and delivering custom AI websites, voice agent systems, and marketing automations.
Contacting you to discuss your project requirements via WhatsApp or telephone using the details provided.
Analyzing usage patterns to optimize website performance and user experience.
Fulfilling our legal obligations and defending our rights in any legal disputes.

4. Data Security

We have put in place robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to our team members and cloud providers who need it to fulfill services on your behalf.

5. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted partners and cloud providers solely for the purpose of carrying out our services:

AI Services: Custom chatbot tools integration utilizing Gemini API or Google Cloud infrastructure to run backend automation.
WhatsApp Redirects: Redirecting custom forms to WhatsApp to deliver inquiry data directly to our business hotline.

6. Your Rights

Depending on your jurisdiction (such as UK, Europe, or India), you have specific rights regarding your personal data. These include the right to access, correct, delete, or limit the use of your personal data. If you wish to exercise any of these rights, please contact us.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact our founder, Ankit Panicker, directly:

Email Us

[email protected]

WhatsApp Support

+91 72472 40888